Refund policies are made to make sure our customers and providers receive a fair treatment in case of unexpected circumstances.

• Up to 5 days before the cruise/booking reservation, you can cancel or edit your trip with no cancellation penalty (100% refund).
• Less than 5 days before the cruise or in case of no show there is no refund (100% charge applies).
• In case of bad weather we will do our best to reschedule the cruise depending in your and our availability. In case no reschedule is possible, you will receive full refund.
• Till the evening before the cruise, you can change the amount of guests coming for the cruise. If less people arrive ON THE DAY OF THE CRUISE, there will be no refund.
• There will be no refunds for guests presenting sea sickness on the day of the trip. This is due to all items and boat preparations being ready. If you present any sea sickness, we will be more than happy to stay at the dock until the affected person feels better or during the whole trip.